Trust Center
Welcome to Stord's Security Portal. Our goal at Stord is to align overall business objectives with the information security program to create a holistic strategy focused on protecting the security of Stord's client's data, personnel, information systems, and information assets.
Use this portal to learn about our security posture and request access to our security documentation.
– FLY BY JING
Jolie
quip
True Classic
Seed Health
Native
BODYARMOR SuperDrink
goodr
TULA Skincare
Fatty15
American Giant
AG1
Sub-processor Change Notification
As a Stord customer, nothing is more important to us than your success and the privacy of your data. This email is to notify you that Stord is making changes to our third-party sub-processors, effective June 8, 2026.
Sub-processors being removed:
Boomi
Celigo
Sub-processors being added:
Anthropic - AI language model inference powering Stord's AI product features (US)
Omni Analytics - Business intelligence and data analytics (US)
OpenAI - AI language model inference powering Stord's AI product features (US)
Stord has entered into data processing agreements with each of these providers that restrict processing of customer data solely to the provision of services to Stord, and prohibit the sale, sharing, or use of customer data outside of that direct business relationship.
What This Means for You: There will be no immediate impact on your services, and no action is required on your part.
If you have concerns about any of the new sub-processors listed above, please contact us at privacy@stord.com. To review our full list of sub-processors and the activities they perform for us, please visit our Sub-Processors List on our trust center.
Thank you for being a valued Stord customer.
Privacy Policy Update
Stord has updated its Privacy Policy effective April 1, 2026.
The updates reflect how we collect and use data through analytics features on merchant storefronts, including the Stord Web Pixel. These changes apply only to merchants who opt in to the Stord Web Pixel. Key changes include how we describe the collection of browsing behavior and pre-purchase events on merchant storefronts, how identity resolution works at checkout, and the retention period for merchant storefront data.
You can review the full updated policy at stord.com/legal/privacy-policy.
Privacy Policy Update
We have updated our Privacy Policy as of January 8, 2025.
The update was done as part of Stord's participation in the EU-U.S. Data Privacy Framework (DPF). Stord has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.
To learn more about the DPF program, please visit Data privacy framework website. To view Stord's Privacy Policy, please click here.
Thanks,
Stord